Top FAQs

Accessing Google Apps

How do I log in to Google Apps?

In any web browser, go to one of the links below and enter your existing user name and password

What you will get?

  • Gigabytes of email storage. No more worries about having to delete mail.
  • Instant messaging from right within your mailbox & free PC-to-PC voice and video calls.
  • Google Calendar to schedule meetings, create events, and share calendars with others.
  • Google Docs to create and share documents, spreadsheets and presentations online.
  • Access to your information from anywhere with an Internet connection. You can also access your email with a mobile device.

What are the file size limit for Google Docs?

     Google Docs has different size limit for all the supported files. Information for each supported file is                 available at

Can I open my email or calendar in new tab (not a new window)?

Yes, if you set up your browser to open links in a new window or tab.

Tip: If you want to open Google Mail or Calendar in a new tab instead of a new window, change your settings in Internet Explorer. Go to Tools >Internet Options>Tabs>Settings, and click Let Internet Explorer choose how to open pop-ups.

What will happen to Junk mail summary?

Yes Google Apps sends a junk mail summary. In Google apps junk mail summary will be received as "Quarantine Summary <DATE>" in subject.

Will Google Apps maintain the chat history ?

No as a security measure Google Apps chat history for official account(* is disabled for all the users in Globallogic.

From where I can unjunk the mails?

This can be done from the mail itself received as "Quarantine summary" by clicking on Deliver

From where i can manage Google Apps Email security for e.g add/remove safe senders, etc ?

This can be done from Postini (Google Apps Email security Gateway)

     URL for which is

     Once you login in postini, then you can add email id in safe sender's list by following instructions below:

     Click 'My Settings' on right hand top corner

     Click 'Approve Senders' and add the email address in safe sender list and click on 'Update Approved   

     Note:- For postini login there will be a separate password which will be different from your domain                 password. Please keep in mind that this password will not get synchronized with your                        domain password.

Can I copy a table in Google mail?

Unfortunately this option is not available

How to attach email as an attachment to the mail?

     Yes, we can use create the document feature available in labs, to enable this go to settings -->labs tab -->      click on enable "Create a Document" and save the settings. Now go the mail which you want to attach as      a attachment click on create a document at the right hand side, it will create a document and download /         save the document as a pdf/word to attach it further in a mail.

How to paste a screenshot?

     We can use Inserting images feature available in labs, to enable this go to settings --> labs tab --> click on      enable "Inserting images" and save the settings. To use insert image feature we have to save the                 screenshot as a attachment and then upload the file by clicking insert image feature under the subject while      composing the mail or if we are pasting directly from any site we can do copy paste.

How can I have signature with every mail to which I am replying instead at the bottom?

     We can use Signature tweaks feature available in labs, to enable this go to settings --> labs tab --> click on      enable "Signature tweaks" and save the settings.

Can we search in a particular folder?

     Yes. for e.g to search a mails from 1 Jan 2011 to 31 Jan 2011 in a folder, please type label:<FOLDER             NAME> after:2011/01/01 before:2011/01/31 in search box and it will give you output as mails in Jan from         that label.

How to search a contact?

     Login to Google Apps mail and click on contact at the left hand side bottom and then search for the

Requirements and Language Support

Which web browsers can I use with Google Apps?

Beginning August 1, 2011, Google will support the current and previous major releases of Chrome, Firefox, Internet Explorer and Safari on a rolling basis. Each time a new version is released, they will  begin supporting that version and stop supporting the third-oldest version. This means that they will only officially support version n and n-1 (current and prior major release).

For more information please visit

Are there any other system requirements?

No. Because Google Apps runs in a web browser, you just need to use a supported browser.

What languages does Google Apps support?

The interface for both Google Apps Email and Google Calendar are available in over 50 languages. For a list of the available languages and instructions on how to set a different language, refer to the Gmail Help Center.

Can we use use multiple accounts(Google Apps and Gmail) on same Browser?

Yes this can be enabled by allowing multiple login with some limitations, Detailed information is available at

Other General Questions

Will my email address change?

No, you'll continue to use your existing email address.

Is Word Count available in Google Mail?

Word count is not available in Google mail but you can add a gadget which will add a box in your google mail and you can paste the mail in there to get the word count. Below are the steps for the same:

- Go to Google Labs under settings and enable “Add any Gadget by URL”
- Go to Gadgets and add gadget by using  this URL -

This will add a box in your mailbox in which you can paste the mail to get word count.